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Most Asked Questions In The winexch:
Q1: How to log in after installing the winexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in instantly. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper send OTP click. If you don't receive the OTP within the allotted time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, submit your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve the login issue and transfer your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the problematic app from your device. Download the latest version of the app, and you'll be able to log in and play seamlessly. This should fix any compatibility problems and provide a smooth gaming experience.
Most Asked Questions Related To Withdraw In The winexch:
Q1: What is the minimum withdrawal amount in the winexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are only allowed from money earned through gaming activities, not bonus amounts. This means users can access their hard-earned winnings but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank account information. This will ensure a smooth and efficient process. Once submitted, you can proceed with the next steps in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and are non-withdrawable. Any winnings from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If a withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.