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Most Asked Questions In The stake.games:
Q1: How to log in after installing the stake.games?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection and wait for a strong signal. If you still can't receive the OTP, click "send OTP" again to try and reinitiate the process. If this doesn't work, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send your updated KYC (know your customer) details to customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Next, download and install the latest version of the app. Once installed, you should be able to log in and play without any problems.
Most Asked Questions Related To Withdraw In The stake.games:
Q1: What is the minimum withdrawal amount in the stake.games?
The minimum withdrawal amount in this app is Rs. 100, which is higher than in other apps. Withdrawals can only be made from the money earned through gaming, not from bonus amounts. This means users can monetize their gaming earnings but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait time of up to 24 hours for resolution. These delays can be frustrating, but they do not detract from the overall efficiency of the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It's exclusive to your gaming account and cannot be withdrawn by others. The winnings earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.