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Most Asked Questions In The stake games:
Q1: How to log in after installing the stake games?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your mobile, and you're logged in instantly. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for the send OTP signal to activate, and if you don't receive it within the allotted time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, send your KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue and enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure that you have the most up-to-date features and can log in to play without any problems. Once installed, you'll be able to access the app with ease.
Most Asked Questions Related To Withdraw In The stake games:
Q1: What is the minimum withdrawal amount in the stake games?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawing is only possible for the money earned from gaming, not the bonus amounts collected. Users cannot withdraw their bonus earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are fully completed and uploaded within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in under 3 hours, but some operations can take as short as 30 minutes. However, occasional payment delays can extend the wait time to up to 24 hours. This variability affects the overall processing time in the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If the money doesn't appear in your wallet account within 24 hours, contact their care centre for further assistance.