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Most Asked Questions In The stake app:
Q1: How to log in after installing the stake app?
To log in, start by opening the app and enter your registered mobile number. Verification will be completed by entering the OTP (One-Time Password) sent to your number. This method allows for easy login without needing a password or email.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. After that, click on "send OTP" and wait for the time limit to pass. If you still don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If the number has changed, send your updated KYC documents to our customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and log back in to access the updated features. You can then play the app without any further issues.
Most Asked Questions Related To Withdraw In The stake app:
Q1: What is the minimum withdrawal amount in the stake app?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps, offering more flexibility. The withdrawals are only eligible for earned gaming money, not bonus amounts collected. This means users can cash out the rewards they've earned through gameplay, but not the additional bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, delays in payment processing may occur, requiring a wait of up to 24 hours. This delay is an exception to the app's typically efficient service.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used in gaming activities and cannot be withdrawn by anyone else. Withdrawals are allowed for the money earned from playing games with the bonus, but not the bonus amount itself. This means you can only access the winnings, not the original bonus funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists after 24 hours, you can contact their care centre for assistance.