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Most Asked Questions In The rummy go:
Q1: How to log in after installing the rummy go?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account, eliminating the need for a password or email. This streamlined login process provides a convenient and hassle-free way to access your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," the app's support system is available through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app with ease. Once updated, you should be able to access the app without any problems.
Most Asked Questions Related To Withdraw In The rummy go:
Q1: What is the minimum withdrawal amount in the rummy go?
In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. You can only withdraw earnings from gaming activities and not bonus funds. This means you can access your hard-earned rewards but not any additional bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and uploaded in this app. This includes saving your Aadhar card, UPI information, and all necessary bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring a wait of up to 24 hours. This minor delay may impact the overall completion time, but the app's efficiency remains a significant advantage.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus funds for gaming purposes and cannot withdraw them. Any winnings earned using the bonus funds can be withdrawn. The bonus funds themselves, however, are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the funds will be added to your wallet account within 24 hours. If it still doesn't happen, contact the care centre for assistance.