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Most Asked Questions In The mpl rummy:
Q1: How to log in after installing the mpl rummy?
To log in, open the app and enter your registered mobile number. A One-Time Password (OTP) will be sent to verify your identity, which will then log you in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper send OTP. If you don't receive the OTP within the given time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve the issue and get your account up and running.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Then download the latest version of the app, which should resolve any problems you're experiencing. Once updated, you can log in and start playing the app as usual.
Most Asked Questions Related To Withdraw In The mpl rummy:
Q1: What is the minimum withdrawal amount in the mpl rummy?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Only the money earned from gaming can be withdrawn, and not the bonus amount collected. This means users can only cash out their actual winnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, in some cases, payment delays can occur, causing the process to take up to 24 hours to complete. This discrepancy may be due to the time it takes for payments to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see the status of your withdrawal request. If it fails, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.