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Most Asked Questions In The golden matka:
Q1: How to log in after installing the golden matka?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to successfully log in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Wait for a proper signal, then click "send OTP" and wait again. If you still don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your correct KYC (Know Your Customer) details via email to the customer support system for assistance with the account transfer. This will help facilitate the account update process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should be available for download. Once you've installed the updated app, you should be able to log in and start playing without problems.
Most Asked Questions Related To Withdraw In The golden matka:
Q1: What is the minimum withdrawal amount in the golden matka?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. However, you can only withdraw the money earned from gaming activities, not the bonus amount collected. This means you can redeem your winnings, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete a process within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring you to wait up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone. Any winnings made with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot, check your transaction history in settings. If your withdrawal request fails there, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.