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Most Asked Questions In The goa game:
Q1: How to log in after installing the goa game?
To log in, open the app and enter your registered mobile number. Verification of the One-Time Password (OTP) sent to your mobile number will then authenticate your account. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP after clicking 'send', you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send your updated KYC details to our customer support via email to facilitate a smooth account transfer. This will help resolve any login issues efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems.
Most Asked Questions Related To Withdraw In The goa game:
Q1: What is the minimum withdrawal amount in the goa game?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are only allowed from earnings made through gaming, not from bonuses. This means users can cash out their winnings, but not the bonus rewards they receive.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, you are required to fill out and submit all your Know Your Customer (KYC) details in the app. This includes saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours, depending on the complexity. However, in some cases, payment processing can be delayed, requiring a wait of up to 24 hours. This delay may impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount are withdrawable. You can withdraw the funds you've won, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.