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Most Asked Questions In The 11winner:
Q1: How to log in after installing the 11winner?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your login. Once verified, you can easily log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To initiate the process, ensure your internet connection is stable and strong. If you don't receive the OTP after clicking send, you can wait for the designated time or seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If it's changed, submit your updated KYC details to the customer support via email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the updated app without any problems. Once installed, you can access the app with ease.
Most Asked Questions Related To Withdraw In The 11winner:
Q1: What is the minimum withdrawal amount in the 11winner?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from the money earned through gaming, not from bonus funds. The earned gaming money is the only amount that can be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all required KYC details are completed and saved within the app. This includes uploading your Aadhar card, linking your UPI, and storing your bank details. Having these details saved will facilitate a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within a timeframe of 30 minutes to 3 hours. However, due to occasional payment delays, users may need to wait up to 24 hours beyond that. This delay is typically related to payment processing, rather than the app's services themselves.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to ensure your withdrawal request is not failing. If the problem persists, the funds will be added to your wallet account within 24 hours. If it still doesn't resolve, you can contact their care centre for assistance.